At FPS, Customer Satisfaction Is Paramount

Our customers have always come first for us at FPS – we have a business model that is strongly driven by personal customer service. The recent restructure and strengthening of the sales and support teams at FPS was motivated by our aim to improve business efficiency and optimise lead times for product supply. Our recent relocation to a new purpose built facility, along with upgrades and additions to our production equipment profile, gives FPS both increased capacity and an expanded range of products to offer our customers.

FPS wanted to ensure that as we grew, we were seamlessly delivering our A-grade customer service and quality products to both new and existing clients across the Southern region as well. That’s where Matt comes into the picture.

Our Business Development Manager in Melbourne, Matt, has years of experience and loves assisting businesses to achieve their packaging goals. Matt is driven to deliver a value supply chain solution, develop strong customer relationships based on trust and transparency. Matt’s approach involves listening and presenting the benefits of the innovative and unique new products that FPS has to offer.

Matt provides customers with ‘local’ access to FPS, as an alternate and unique point of supply. He is available to discuss the innovative new products we offer and to discuss your specific packaging needs.